State Farm® Insurance Agent Michael Schanne
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jennifer Paff
May 21, 2026
5
out of
5
rating by Jennifer Paff
"Grace helped me with renters insurance. She was very knowledgeable and very nice to talk to."
Phaedra Phillips
May 19, 2026
5
out of
5
rating by Phaedra Phillips
"Got an amazing quote for my auto insurance and got all the details sorted in no time. Will recommend to my friends and family."
Isabel Paschal
April 10, 2026
5
out of
5
rating by Isabel Paschal
"Amazing customer service very thorough and explained well"
Jordan Combs
April 6, 2026
5
out of
5
rating by Jordan Combs
"Mike Schanne and his team are fantastic. Their service and ability to break things down made the process of switching over super simple. Mike also has the heart of a teacher and on concepts that most folks don’t typically look daily (like insurance), it was great to have him break things down and explain. I plan to refer many folks toward him and his branch at Stare Farm. Thank you, Mike and Team!"
Rohith Ravuri
March 24, 2026
5
out of
5
rating by Rohith Ravuri
"Grace was very helpful in setting up my car insurance, she communicated very well and explained all the inclusions in insurance policy with lots of patience.
Thanks to the entire team!"
Dreama Eby
March 23, 2026
5
out of
5
rating by Dreama Eby
"Grace has been so great to work with. Answering all our questions."
Christopher Bosco
February 26, 2026
5
out of
5
rating by Christopher Bosco
"Grace from the state from Office in Middletown, OH walked me through my renters and auto insurance step by step. Which was a task because I had been a progressive customer for 25 years. So it was scary to change.
Grace walked me through it all, was patient and quoted me several different options and let ME figure out what I wanted. Then she waited patiently until I was ready to change over. Then I changed over with her boss and the owner Michael who couldnt have bedn nicer. He confirmed all my important information, told me EVERYTHING i was paying for and where the money was going every cent. It was then that I knew this was the RIGHT choice to move over. Now I am only asking myself...why didnt I move over sooner....
Shout out to the team of Michael & Grace you guys are amazing. HIGHLY recommend and I will tell everyone I know. Thank you for making the transition from my old insurance to State Farm. 👊😎."
Jessica Propps
February 24, 2026
5
out of
5
rating by Jessica Propps
"Everyone is so polite and friendly. The agent was able to get my insurance down to a fourth of what I was paying."
Danielle Lyon
February 10, 2026
5
out of
5
rating by Danielle Lyon
"Michael, Bev, and Grace are amazing! Thank you guys for all you do!"
Matthew McGlothen
February 3, 2026
5
out of
5
rating by Matthew McGlothen
"Michael and Bev are phenomenal, always a pleasure to talk to and very easy to work with. They give you small company customer support with the big company that is State Farm. Would highly recommend them for all your insurance needs"
Billy Garretson
February 2, 2026
5
out of
5
rating by Billy Garretson
"Grace was amazing, answering all questions and helping us through the process."
Samantha Campbell
January 16, 2026
5
out of
5
rating by Samantha Campbell
"I switched to State Farm insurance after having issues with my prior carrier and Grace could not have made the transition any easier. I’m not well versed in “insurance language” and Grace was patient and helped me understand my coverage and what it all entailed. Bonus, my rates were cheaper with State Farm than my previous carrier."
Raheem Richardson
January 15, 2026
5
out of
5
rating by Raheem Richardson
"Grace 👑 was great and informative.
Pleasant to talk to 😊"
Zebulah Holderman
November 19, 2025
5
out of
5
rating by Zebulah Holderman
"Good coverage good rates friendly people!"
Stefanie_Armstrong (Renee)
November 7, 2025
5
out of
5
rating by Stefanie_Armstrong (Renee)
"Ian Was Such A Great Help. He Got Me All Setup And Taken Care Of In Less Than An Hour Overall Great Experience With Statefarm"
Monica McQuinn
November 5, 2025
5
out of
5
rating by Monica McQuinn
"Ian was amazing explaining things to me"
T.J. Rotell
October 29, 2025
5
out of
5
rating by T.J. Rotell
"I worked with Grace W at this office to get my Auto and Renters Insurance. She was super professional, knowledgeable and got me an amazing plan and rate. Best part was she was incredibly human and kind which is rare these days. No robots, no pushy sales tactics. Just great person to person service. 10/10 would recommend. Big fan."
We responded:
"Hi T.J.,
I greatly appreciate your time and effort to leave Grace and my agency a 5 star review. We try to give people what they want, in the most efficient and informative way possible but also want to make sure you know what you are insured for since so much money goes to insurance every month. We will take the time to help you understand! We hope to be your agent for years and will always strive to give you outstanding service and support. Please don't hesitate to reach out to us for any additional needs like life insurance, bank products, or pet insurance. Thank you for your time to leave us a review. Michael Schanne State Farm."
Judy Cupp
October 15, 2025
5
out of
5
rating by Judy Cupp
"Very good customer service, quick responses!"
We responded:
"Hi Judy, thank you very much for leaving us a 5 star review for your auto and home insurance needs. We always work hard to provide fast service, with accurate information and in the manner you wish to hear from us. Always reach out to us for any of your insurance needs. Thank you for leaving us a great review."
Daniel Johnson
September 26, 2025
5
out of
5
rating by Daniel Johnson
"Ian Heady did a great job getting my wife and I switched over to our new policy. He made the process simple and easy and saved us money in the process!"
We responded:
"Daniel, I am so pleased to hear of your experience with Ian Heady and my agency here at Michael Schanne State Farm in Middletown, OH. Whether being a new customer or a State to State transfer of your existing State Farm policy like you, we strive to work hard to provide the best coverages at a fair price! Each day, we work hard to provide outstanding service and want to be your insurance provider for many years! Thank you again for trusting your business with Ian and my agency. Thank you again for your amazing review of Michael Schanne State Farm!"
britiesh spells
September 23, 2025
5
out of
5
rating by britiesh spells
"Ms. Bev is marvelous, she is always professional and kind."
We responded:
"Hi Britiesh, thank you so much leaving your comments about Bev and our agency here at Michael Schanne State Farm. We strive to provide the best customer service at a fair and reasonable price for all your Auto, Home, Life, and Insurance needs. Outstanding service is the life-blood of any service organization and here at Michael Schanne State Farm. We appreciate your insurance business with us and we know you have many choices when it comes to insurance and we are so pleased you are happy with Bev and my agency. If there is anything we can ever do, please don't hesitate to reach out to us. Thank you for leaving this outstanding review, we appreciate you."
Leah Titlebaum
September 19, 2025
5
out of
5
rating by Leah Titlebaum
"Grace was quite understanding when I wasnt able to pay our original phone call date. She flexed with me and was able to help me get set up."
We responded:
"Leah, thank you for your review. We strive on every call to be flexible and understanding with all our customers. At Michael Schanne State Farm, we want to be your insurance agent for now and forever. We have a wide variety of auto, home, renters, life and more! At Michael Schanne State Farm, we will work with you to help you achieve all your goals with flexible cover that meets your needs. Thank you for your business and we look forward to serving you for many year. Grace and the entire team at Michael Schanne State Farm."
Summer G
September 11, 2025
5
out of
5
rating by Summer G
"Grace has been very helpful! I would definitely recommend State Farm 😊"
We responded:
"Hi Summer, thank you for taking the time to review our agency here at Michael Schanne State Farm and provide wonderful feedback on your experience with Grace. We strive to provide 5 star service everyday with an outstanding experience help to educate you about your insurance at a fair price. We can help with all Auto, Home, Renters, Life and other insurance products. Grace is an tremendous asset for anyone looking for insurance, please pass along her name to any friends and family looking for insurance. Thanks again for your outstanding review of Michael Schanne State Farm."
Amanda Smith
August 20, 2025
5
out of
5
rating by Amanda Smith
"Was very pleased."
We responded:
"Hi Amanda, thank you taking time to leave us a great review and providing us with your feedback on the price we were able to provide for you. We strive to provide our customers with an outstanding experience everytime my mixing outstanding coverages with fair pricing value. Grace is a wonderful asset to Michael Schanne State Farm and you can always reach out to her for additional Home, Life, and other insurance products as your needs change. Thank you for your business from all of us at Michael Schanne State Farm."
Glenn Gillette (Razorman)
August 14, 2025
5
out of
5
rating by Glenn Gillette (Razorman)
"Great rates and easy to bundle. Took less than 30 minutes to get everything set up and I was very pleased with the service."
We responded:
"Glenn, thank you so much for leaving us a wonderful review of our Auto and Renters insurance here at Michael Schanne State Farm. Grace is a great team member who strives every day to provide outstanding service, coverage, and price. Michael Schanne State Farm provides a wide variety of insurance including Auto, Home, Renters, Life, Pet and more. We are looking forward to serving your insurance needs for many more years! Thank you from all of us at Michael Schanne State Farm Insurance."
Brooke
August 8, 2025
5
out of
5
rating by Brooke
"The Set up process was very smooth,
Ian Heady was great with answering all the questions I had."
We responded:
"Brooke, thank you for the 5 Star Review! We are so glad you chose us for your insurance needs here at Michael Schanne State Farm insurance in Middletown, Ohio. Ian does an amazing job educating and informing our customers on the many options they have when it comes to their insurance needs. Thank you again for taking the time to recognize Ian and all of us here at Michael Schanne State Farm Insurance where we can help with you with your Auto, Home/Renters, Life, and other insurance needs."